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customer service

contact us

Need help ordering? Interested in learning more about Creagh? Any other inquiries? Don’t hesitate to contact us and we'll reply within 48 business hours.

 

ordering & shipping

payments

This site is powered by Shopify.com. All transactions are secure and encrypted. All prices are listed in USD. Sales tax will be charged for orders placed in the states of New York and Utah.

pre-orders

When pre-ordering your credit card will be charged upon completing the check out process. Expected delivery is stated on each product page. All pre-order sales are final and refunds will not be issued.

confirmations & updates

After completing your order, your confirmation email will be sent immediately. As soon as your order is shipped, you will receive a shipping confirmation email. Log into your Creagh account any time to check on the status of your order.

shipping rates

Orders over $300 within the USA have free shipping. CREAGH currently ships exclusively to the USA.  

 

care

At Creagh, we select leathers from the finest Italian tanneries. The natural characteristics of the materials make each bag unique.

 While the leathers are durable, please use care to not directly scratch your bag.  Avoid prolonged direct sunlight and excessive humidity. Whenever your bag is not in use, safely store it away in its protective box or dust bag.

 If your bag gets wet, wipe with a soft cloth and let it dry naturally.  For lighter color leather, avoid rubbing up against dark, unwashed denim. The leather can be wiped clean at any time using a soft, damp cloth.